- I am having the same issue that PFunk is having, even after installing the firmware update. The computers are 840G1 and the slim docking stations. Using 1 Display Port and 1 VGA. Upon docking the Display Port does not come back up, just the VGA.
- Follow these steps in the order presented to verify the docking station part number and download the firmware update. Step one: Verify the docking station part number Before attempting to update the firmware, verify the docking station part number and product label on the bottom of the docking station.
QuickSpecs - HP UltraSlim Docking Station (D9Y32AA) To view PDF files, you need to have Adobe Acrobat Reader installed on your computer.
USB is ever evolving with new hardware and software that create new compatibility considerations. Plugable is committed to staying on the cutting edge and improving our product functionality and compatibility. For the best user experience we recommend to install the latest available firmware update to your hub or docking station.
If you are experiencing problems with your hub, contact support first before trying to update the firmware!
Issues where certain ports are not working are not firmware related and flashing the firmware will not resolve the issue.
We have made the following table to help you find out if there is a firmware update available for your hub/dock. The update process only works on Windows (XP, Vista, 7, 8/8.1, & 10) over USB 3.0/3.1. If you do not see your hub/dock listed, there is no firmware update available at this time.
VIA Labs, Inc. (one of the largest manufacturers of USB 3.0 hub chipsets on the market) does not make an update program for Apple Mac OS X or Linux/Unix. We apologize for this inconvenience. If you are a Mac OS X or Linux/Unix user, or a Windows user with USB 2.0 only, please contact our support for additional assistance, we’re more than happy to help!
| Plugable Model: | VL811 Chipset: (latest available firmware version is 9.83) | VL811+ Chipset: (latest available firmware version is 9091, or 9095 depending on product) | VL812 Chipset: (latest available firmware version is 8581) | VL812 B2 Chipset: (latest available firmware version is 9091 or 9095 depending on product) |
Units shipped from mid-March 2013 to April 2014 (estimated) have the VL811 chipset with the latest available firmware version 9.83. Customers with older units should download this update utility: | Units shipped after April 2014 (estimated) have the VL811+ chipset with firmware version 9084. Customers with this version should download this update utility: | N/A | N/A | |
Units sold until mid-November 2012 (estimated) have the VL811 chipset. Depending on order date & location, units may have had firmware versions 9.20, 9.72, and 9.82. Customers should download this update utility: | N/A | Units purchased from Amazon US after mid-November 2012 and mid-January 2013 for Amazon UK (estimated) have the VL812 chipset. Depending on order date & location, units may have had firmware versions 8564, 8571, or 0701. Customers should download this update utility: Inland empire baggers. Inland Empire Baggers, San Bernardino, California. 2,330 likes 2 talking about this 113 were here. All your custom softail and Bagger parts,service and accessory needs one stop shop from mild to. 27.1k Followers, 1,076 Following, 1,927 Posts - See Instagram photos and videos from Inland Empire Baggers (@iebaggers). Inland Empire Baggers. Motorcycle Shop in San Bernardino. Opening at 10:00 AM. Get Quote Call (909) 647-3195 Get directions WhatsApp (909) 647-3195 Message (909) 647-3195 Contact Us Find Table Make Appointment Place Order View Menu. | Units purchased from Amazon US after mid-September 2013 (estimated) have the VL812 B2 chipset with firmware version 9081. Units purchased from Amazon US after August 2014 and October 2014 for Amazon UK to January 2015 (estimated) should have the latest available firmware version 9091 but some units may have shipped with 0BE1. Units purchased from Amazon US after February 2015 (estimated) are an updated hub design with BC1.2 charging support. These hubs have the latest available firmware versions 9095. If you get a hub with version 9105 and are encountering issues please contact our support. Customers with 9081 or 0BE1 should download this update utility: Older hubs with 9081/9091/0BE1 cannot be updated to 9095 as there is a circuit change to enable charging. | |
| N/A | N/A | Units purchased until mid-September 2013 (estimated) have the VL812 chipset with the latest available firmware version 8581. | Units purchased after mid-September 2013 (estimated) have the VL812 B2 chipset with firmware version 9081. Customers should download this update utility: 2 seat gyrocopter plans kits. | |
| N/A | N/A | N/A | All units prior to November 2014 (estimated) shipped with firmware version 9081/9084 combo. Customers with 9081/9084 should download this update utility: Pleas note that this updater is customized for this hub, do not try to flash other hubs! | |
| N/A | N/A | Units shipped until August 2014 (estimated) had version 0701. Customers should download this update utility: | Units shipped after August 2014 (estimated) have the latest available firmware version 9091. | |
Depending on order date & location, units may have had either the VL811 chipset (firmware versions 9.20, 9.72, and 9.82) or VL811+ chipset (firmware versions 9074, 9081, 9084, 9094). Contact support@plugable.com for assistance or see below the chart for instructions how to check. VL811 users should download this update utility: VL811+ users should download this update utility: | N/A | N/A | ||
| N/A | Depending on order date & location, units may have had firmware versions 9074, 9081, 9084, or 9094. Customers should download this update utility: | N/A | N/A | |
| USB3-HUB3ME v1 (September 2018 and earlier) | N/A | N/A | N/A | All units have shipped with 0BE1 and customers should download this update utility: |
To update your hub you must have only the hub itself connected directly to a USB 3.0 port (2.0/1.1 ports are not supported for the update process) on your Windows XP, Vista, 7, 8/8.1, or 10 based computer with no other USB 3.0 hubs or docking stations attached.
Important Notes
- For Windows XP, Vista, and 7 users we recommend to install the latest USB 3.0 host controller drivers before attempting update. Please note that Windows Update does not usually download these drivers. Users should consult their computer or motherboard manufacturer for the latest drivers, or contact our support for help.
- Updating through a virtual machine like Parallels, VMware, VirtualBox, etc is not supported as USB pass-through mode is not available for hubs.
- Mac users may update through a Boot Camp installation. (older Mac Pro systems with PCI-e USB 3.0 add-on cards may not supported because of limitations in their driver support for USB 3.0 hubs)
- Computers that are equipped with older Texas Instruments, Fresco Logic, Etron, or Wistron USB 3.0 host controllers may be unstable with USB 3.0 hubs even with the latest driver updates.
After opening the firmware update utility, if the hub is not initially detected, unplug the hub from the USB 3.0 port on your computer and plug it back in and click the “Scan Device” button.
If your hub is still not detected, please contact our support for additional assistance, we’re more than happy to help!
How to manually check chipset and firmware versions:
Windows
To launch the Windows Device Manager, hit the Windows + R hot-key combination and type devmgmt.msc and then click “OK”.
- Find your hub under “Universal Serial Bus controllers.” The device will typically be listed as a “Generic SuperSpeed USB Hub”, although it may appear as a “Renesas USB 3.0 Hub”, “AMD USB 3.0 Hub”, or other entry depending on your system’s USB 3.0 host controller chipset and driver. (Pictured below on the left, highlighted in a red box.)
- Right click on the device and choose “Properties”. (Not pictured.)
- From the properties window that comes up, select “Details.” After doing so the window will update to show information . (Similar to what is pictured on the right below.)
- From the device’s details page, select “Hardware IDs.” (As pictured on the right below.)
Hp Ultraslim Docking Station Two Monitors
The firmware version can now be seen under the “Details” tab and “Hardware Ids” as pictured below. (Highlighted in blue on the bottom right.)
Below is an example in the Windows Device Manager for the older VL812 model USB3-HUB7-81X hub. Shown are two hubs connected, one with firmware version v8564 and one with firmware version v8571.
Thinkpad Ultra Docking Station
The “VID_2109” means it is a VIA based hub, “PID_0812” means it is a VL812 generation chipset, “REV_8571” means the hub has firmware version 8571.
Mac
To launch Apple’s system profile, from the left your menu bar, click the Apple Logo, hold down the alt/option key, and click “System Information.”
Hp 2013 Ultra Slim Docking Station Driver
Depending on the model of hub it will show up differently, however you’ll know you found the right device when you find one with the following details:
Below is an example in the OS X System Profiler for the older VL812 model USB3-HUB7-81X hub. Shown are two hubs connected, one with firmware version v8564 and one with firmware version v8571.
Ultraslim Docking Station Firmware Update
The “Vendor ID: 0x2109 (Via Labs, Inc)” means it is a VIA based hub, “Product ID: 0x0812” means it is a VL812 generation chipset, “Version: 8564” means the hub has firmware version 8564.